As such, I need to request my order history from Microsoft. The original email from Microsoft when I ordered the download does not have the product key. Package, and it states that I need a product key to install Office 2016. The backup media disk arrived, and I went to uninstall the faulty Office 2016 and re-install with my backup media disk. This was such a headache, I decided to purchase the backup media disk to avoid having to download the program again. However, this installation was faulty, and A rep finally installed the program on my computer via remote access. I finally called Microsoft, and after two hours on the phone, the Microsoft reps could not figure out the problem. I waited for a week, and then tried several more times to access the HUP website via the link All seemed fine until the link in the email from Microsoft states the site is temporarily unavailable ( ). An email with a link to access my order history was sent to my workĪddress. I requested my order history via Microsoft HUP program site. After a clean Windows 10 install, I needed to reinstall my Home Use Program (HUP) Office 2016.
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December 2022
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